Privacy Policy

Effective Date: 1 June 2026

Welcome to Fair Go Casino. Your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or use our website and services in Australia. By using our site, you agree to the practices described in this policy.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

Personal Identification Information: Name, date of birth, email address, phone number, postal address, and other information you provide when registering an account or contacting us.
Verification Information: Documents and data required to verify your identity and comply with legal obligations (e.g., government-issued ID, proof of address).
Payment Information: Credit/debit card details, bank account information, and other payment data necessary to process transactions.
Usage Data: Information about how you use our website and services, including IP address, browser type, pages visited, time spent, and device information.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and collect analytical data.

2. How We Use Your Information

We use your personal information for the following purposes:

To provide, operate, and maintain our casino services.
To verify your identity and comply with legal and regulatory requirements, including anti-money laundering (AML) and responsible gambling laws.
To process payments and manage your account.
To communicate with you, including sending account updates, promotional offers, and customer support.
To improve our website, services, and customer experience.
To detect, prevent, and address fraud, security issues, and other prohibited activities.
To comply with applicable laws and regulations.

3. Sharing Your Information

We do not sell your personal information. However, we may share your data with:

Service Providers: Trusted third parties who assist us with operations such as payment processing, identity verification, customer support, and marketing. These providers are bound by confidentiality agreements.
Regulatory Authorities: When required by law or to comply with legal processes.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. International Data Transfers

Your information may be transferred to and processed in countries outside Australia, including countries that may not have the same data protection laws. We take appropriate measures to ensure your data is protected in accordance with this Privacy Policy and applicable laws.

5. Security of Your Information

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

Under Australian privacy laws, you have the right to:

Access the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal data, subject to legal and contractual obligations.
Withdraw consent where processing is based on consent.
Object to certain processing activities.

To exercise these rights, please contact us using the details below.

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze site usage, and deliver personalized content. You can control cookie preferences through your browser settings. For more information, please see our Cookie Policy.

8. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Email: [email protected]
Phone: +61 2 1234 5678
Mail: Privacy Officer, Fair Go Casino, 123 Gaming Street, Sydney, NSW 2000, Australia