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Fair Go Casino

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Responsible Gambling

At Fair Go Casino, we are committed to providing a safe, fair, and enjoyable gaming environment for all our Australian players. We believe that gambling should always be a form of entertainment — never a way to make money or escape personal problems. Our Responsible Gambling policy is designed to help you stay in control and enjoy your experience responsibly.

Our Commitment

Fair Go Casino is dedicated to promoting responsible gambling practices across Australia. We comply with all applicable Australian gambling regulations and work closely with recognised organisations to ensure our players have access to the support and tools they need. We take problem gambling seriously and actively encourage players to set limits and seek help when needed.

Know the Signs of Problem Gambling

Problem gambling can affect anyone. It is important to recognise the warning signs early. You may have a gambling problem if you:

  • Spend more money or time gambling than you can afford
  • Find it difficult to stop or cut back on gambling
  • Gamble to escape stress, anxiety, or personal problems
  • Lie to family or friends about how much you gamble
  • Borrow money or sell possessions to fund gambling
  • Feel restless or irritable when trying to reduce gambling
  • Chase losses in an attempt to win back money
  • Neglect work, family, or other responsibilities due to gambling

If any of these signs apply to you or someone you know, we strongly encourage you to seek help immediately.

Self-Assessment

Not sure if your gambling is becoming a problem? You can take a free, confidential self-assessment test through the following Australian support services:

Responsible Gambling Tools

Fair Go Casino provides a range of tools to help you manage your gambling activity. You can access these tools at any time by contacting our support team.

Deposit Limits

You can set daily, weekly, or monthly deposit limits on your account to help control how much you spend. Once a limit is set, it takes effect immediately. Increasing a limit requires a 7-day cooling-off period before it comes into force.

Loss Limits

Set a maximum amount you are willing to lose over a defined period. This helps you stay within your budget and avoid chasing losses.

Session Time Limits

You can set a limit on how long you play in a single session. Once your time is up, you will be notified and logged out automatically.

Reality Checks

Enable regular pop-up reminders during your gaming session to keep track of how long you have been playing and how much you have spent.

Cool-Off Period

If you feel you need a short break from gambling, you can request a cool-off period of 24 hours, 48 hours, 7 days, or 30 days. During this time, you will not be able to access your account for gambling purposes.

Self-Exclusion

If you believe you need a longer break, you can request self-exclusion from Fair Go Casino for a minimum period of 6 months or permanently. During self-exclusion, your account will be suspended and you will not receive any promotional communications from us.

To activate any of these tools, please contact our support team:

Protecting Minors

Fair Go Casino strictly prohibits gambling by anyone under the age of 18. We take all reasonable steps to prevent minors from accessing our platform, including age verification checks during registration. If you share a device with minors, we strongly recommend using parental control software to restrict access to gambling websites.

Recommended parental control tools available in Australia:

Support Organisations in Australia

If you or someone you know needs help with a gambling problem, the following free and confidential services are available across Australia:

Tips for Gambling Responsibly

  • Set a budget before you start and stick to it
  • Only gamble with money you can afford to lose
  • Treat gambling as entertainment, not a source of income
  • Take regular breaks and do not gamble for extended periods
  • Do not gamble when you are upset, stressed, or under the influence of alcohol
  • Balance gambling with other leisure activities
  • Never chase your losses
  • Keep track of the time and money you spend

Contact Us

If you have any questions about our Responsible Gambling policy or need assistance activating any of our player protection tools, please do not hesitate to get in touch with our dedicated support team:

This Responsible Gambling page was last updated in June 2026.

Remember — gambling should be fun. If it stops being fun, it's time to stop. Help is always available.

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